If you are not satisfied with any product at the time you receive it then please return it to us (within 30 days and in a saleable condition) for a credit, exchange or refund. All orders are covered by the The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
All items to be returned to the address below must in original packaging with all swing tags etc and clothing must be folded neatly as you would expect to receive them. If goods are returned without their packaging/tags/labels etc. but still in a tidy manner, there will be a €5 re-stocking charge. The postal cost of returning unwanted items is covered by the customer.
For all items returned for an exchange, there will be a minimum of €3 re-posting charge(product size/weight dependant)
Please note, we are unable to accept returns on Sales offers.
Refunds will be applied back to the method of payment used. For all Transfer refunds, there will be a€3 due to charges from our bank.
In accordance with our environmentally sustainable policy and the eco adage of REDUCE, REUSE, RECYCLE we try to keep our packaging to a minimum, as such, many of the boxes and packaging are re-used – many from our suppliers. This keeps these items out of landfill, saves manufacturing further packaging and reduces the cost of Postage & Packaging to you, our customers.